Technical Support

System Requirements

We've tried our best to make the connection to Monstro City work on old computers, however there are a few minimum requirements.


Broadband connections are a must. When you interact with your monster, they'll speak to you and do all sorts of funny things! To make this possible, you'll need a connection of 256kbps or greater. Most ADSL or cable internet connections are at least this fast and normally much more.


You need Flash 10 please, not 9. And 8 is right out. If you don't have Flash 10, you can download it for free from this site.


Sometimes we do updates in Monstro City that will work much better if your cache is clear (this is true all over the web, as well). It's a good idea to clear your cache once a week. Here's how.

If you're on a PC, you'll need:

  • Intel Centrino/AMD Sempron processor or better
  • Windows XP/Vista
  • At least 1GB of memory
  • Sound card and suitable drivers

And if you're on a Mac, you'll need:

  • G5 or Intel processors only
  • Any version of OSX
  • At least 1GB of memory

Monitor Resolution

Our monsters work with a minimum resolution of 1024x768 - this gives them a bit of leg room and lets you see more of their room.